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TOPIC: [SOLVED]Could not instantiate mail function. error

[SOLVED]Could not instantiate mail function. error 7 years 11 months ago #42

hi i ve got biig problem. On one shared hosting have to www services. Each one has joomalinng enterpise. On each one is set up php mail function. And each one has ability to sbuscribe by visitors But visitors neet to confirm their email. On one service it works on second with similar configuration, confirmation link is not send.
when i ve click in back end send test confirmation linke i v got this error Could not instantiate mail function. Please help !!! could you login on my backend an check what is wrong ? best regards and looking for quick reply
Last Edit: 7 years 11 months ago by john.
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Re: Could not instantiate mail function. error 7 years 11 months ago #43

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I suppose you use the mailer method "PHP Mail Function".
If so, the bounce e-mail address should be on the same domain as your own domain.
Please delete the bounce e-mail address and try to send a test e-mail from the AcyMailing Configuration page so that we can isolate the problem.
It's a common restriction on shared hosting, the bounce e-mail address can cause this issue.

If I'm wrong about the issue, could you please make sure you can send e-mails with your Joomla website (send password, register confirmation...)
Please have a look at our official documentation before posting a new message!

If you use AcyMailing, please post a rating and a review at the Joomla! Extensions Directory.
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Re: Could not instantiate mail function. error 7 years 11 months ago #49

now it is working but tell me i ve set up auto newsletter and put some articles. i ve cliked to generate and system tels me that is no need to generate. But ive put new articles
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Re: Could not instantiate mail function. error 7 years 11 months ago #50

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"No Smart-Newsletter needed to be generated" means that your generate date was still in the future for all your Smart-Newsletter.
Please make sure that your Smart-Newsletter is published and that the next generate date is in the past otherwise the Smart-Newsletter won't generate anything until the next generate date is reached.
Please have a look at our official documentation before posting a new message!

If you use AcyMailing, please post a rating and a review at the Joomla! Extensions Directory.
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Re: Could not instantiate mail function. error 7 years 10 months ago #715

Hi there - I am haivng the same error message "Could not instantiate mail function. error"

i am also using the php mail function - when i send a test message it works ok but it will not send any test newsletters

any help will be greatly appreciated!! :blush:
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Re: Could not instantiate mail function. error 7 years 10 months ago #717

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when i send a test message it works ok
You mean a test from the preview screen or a test from the AcyMailing configuration page?
Please have a look at our official documentation before posting a new message!

If you use AcyMailing, please post a rating and a review at the Joomla! Extensions Directory.
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Re: Could not instantiate mail function. error 7 years 10 months ago #719

apologies :blush:

a test from the configuration screen works, but the test from the preview screen (or the actual send) doesnt seem to work - then i get the above error message

thanks again :)
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Re: Could not instantiate mail function. error 7 years 10 months ago #721

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* Could you please try again to send a test from the Newsletter preview page but this time send the TEXT version.
* If it works, please try to change your AcyMailing configuration page and select the option "send multiple part : NO" and try to send the HTML version.
* If the text e-mail does not work, then I guess there is something in your subject or in your sender informations which is not accepted by your server. Could you please make sure that there is no special character which could explain the issue?

Apparently it's a problem of configuration or a problem with the Newsletter itself.
So with several tests, we will be able to determine what's going on.
Please have a look at our official documentation before posting a new message!

If you use AcyMailing, please post a rating and a review at the Joomla! Extensions Directory.
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Re: Could not instantiate mail function. error 7 years 10 months ago #728

unfortunately none of those steps made any difference as it still wouldn't send in text

however i found that by unselecting the 'add names' option the message works!!!

(might be a bug im not sure)

thank you for all of your help!!!! :)
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Re: Could not instantiate mail function. error 7 years 10 months ago #729

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Thanks for sharing the solution.
Please have a look at our official documentation before posting a new message!

If you use AcyMailing, please post a rating and a review at the Joomla! Extensions Directory.
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Re: Could not instantiate mail function. error 6 years 1 month ago #23944

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Hi,

I just start to using Acymailing (great app) and when I try to send newsletters (280pieces) something went wrong.
The first 199 letter was fine but after that stopped sending.
Error message: [11] Error Sending Message Szeptemberi hírlevél to This email address is being protected from spambots. You need JavaScript enabled to view it. | Could not instantiate mail function.
Could u give me a help pls?
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Re: Could not instantiate mail function. error 6 years 1 month ago #23949

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Hi,

That's a typical sending limitation.
www.acyba.com/en/support/documentation/1...nding-issue.html#faq

You should make sure to configure Acy to not send more e-mails than allowed by your server:
www.acyba.com/en/support/documentation/1...ng-send-process.html
Please have a look at our official documentation before posting a new message!

If you use AcyMailing, please post a rating and a review at the Joomla! Extensions Directory.
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Re: [SOLVED]Could not instantiate mail function. error 6 years 1 month ago #24610

Hi,

I got the same problem, and tried all the different suggestions mentioned in this topic.

But after a lot of trial and error, I found that my subject in the newsletter, was too long :)

Now it´s working great again ;)

MichaelGrangaard.dk

Link til Børnepsykiatrisk Pædagogisk Konsulent & Kognitiv Behandler samt Foredragsholder - Specialist i ADHD, Tourette & Autisme
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Re: [SOLVED]Could not instantiate mail function. error 6 years 1 month ago #24612

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Hi,

Thanks for sharing your solution, we will soon write an official article to talk about the possible reasons of this error and I will definitely add yours!

Got the same error?
Please check this article:
www.acyba.com/en/support/documentation/2...e-mail-function.html
Please have a look at our official documentation before posting a new message!

If you use AcyMailing, please post a rating and a review at the Joomla! Extensions Directory.
Last Edit: 4 years 9 months ago by Adrien.
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Could not instantiate mail function. error 2 years 6 months ago #83200

Hi,

I have the same problem:

Could not instantiate mail function. Could not instantiate mail function.

We have been working a long time whit acymailing and it was perfect. But know we have this problem. We have tried the solutions that you say here but it doesn´t work for us. Also we have tried this:

www.acyba.com/acymailing/doc/8-acymailin...e-mail-function.html


Do you have any idea?

Thank you.
Last Edit: 2 years 6 months ago by fdmescyl.
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Could not instantiate mail function. error 2 years 6 months ago #83202

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Hello,

Have you followed all the steps of this documentation? www.acyba.com/acymailing/246-could-not-i...e-mail-function.html
Have you check with your host that you have not reached your sending limitations?
Have you checked fields to see you hadn't special characters, too many information...?
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Could not instantiate mail function. error 2 years 6 months ago #83219

Hello,

I have followed the steps, I have check my sending limitations and its doesn´t work.

I have tried to send an empty news letter and it does´t work either.
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Could not instantiate mail function. error 2 years 6 months ago #83230

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Are you able to send email from Joomla with the same configuration?
Are you on a local server?
What happens with the Send a test button of the configuration?
Do you have a bounce address?
Could you send us a screenshot of the Acymailing configuration (only the Mail configuration tab, not the others).
What is your AcyMailing version?

Can you access your mail server logs or ask your host about it so we can see if there is a more detailed error?
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Could not instantiate mail function. error 1 year 11 months ago #90212

Hello all!
I'm having the same problem. I've followed all the suggested solutions from the provided link but unfortunately nothing worked :(
The curious thing is that up until last week it was working just fine.
I'm having a joomla 3.4.1 website and AcyMailing Essential: 4.9.4
Are there any other suggestions?

Thanks in advance!
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Could not instantiate mail function. error 1 year 11 months ago #90213

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Hello,

Are you able to send emails with Joomla (the mass mail tool for example) with the exact same configuration as in AcyMailing?
If not, you should contact your host to fix the issue or change your sending method to an external smtp service.

Regards,
Jeremy
-AcyMailing developer-
This email address is being protected from spambots. You need JavaScript enabled to view it.

I helped you? The best way to thank me is to post a review on the JED :laugh:

Do not hesitate to illustrate your messages with screenshots, I love images :)
Always consult our tutorials before asking a question on our forum, the answer is surely there ;)

Hey look at our Video tutorials, It's really helpful to understand how Acy works!
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