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TOPIC: Sender in Acymailing configuration and in newsletter is ignored

Sender in Acymailing configuration and in newsletter is ignored 3 years 5 months ago #107411

  • Anonymous user
  • nms-website10717's Avatar
  • Posts: 10
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My problem is that the Sender e-mail and name entered on the Acymailing configuration page (and the (optional) sender in the newsletter itself) are entirely ignored. I've been through the documentation and I have checked all the configuration pages thoroughly.

What's more, after the recent upgrade to 5.6.1 a different sender is now used. We are using one standard domain and two redirection domains. We used to be able to send newsletters with a sender of one redirection domain, with a good spam score. Now, the newsletters are sent with a sender e-mail from the main domain, and a further complication of this is that the DKIM values, although entered correctly for the server now used, fail during the spam test.

Any help is appreciated.
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