×

info

Dear guests,
You are currently on the old forum we kept as a knowledge base. You will find the new community forum here
Welcome, Guest
Username: Password: Remember me
Keyword

TOPIC: Mass Actions Export - csv link

Mass Actions Export - csv link 3 years 8 months ago #105272

  • Anonymous user
  • neil3965's Avatar
  • Posts: 8
  • Karma: 0
When i use the Mass Actions Export plugin to export a list of users as a csv file, the window with the link to the csv file closes automatically after a couple of seconds.

How do I make the window remain open until the link is clicked?

Thank you
Neil
Please log in to post a reply

Mass Actions Export - csv link 3 years 8 months ago #105277

  • Tom
  • Tom's Avatar
  • Posts: 4581
  • Karma: 188
Hello,

What is your AcyMailing version?
The link should not be displayed in a popup but in the message area (see picture).
Attachments:
Please log in to post a reply

Mass Actions Export - csv link 3 years 8 months ago #105282

  • Anonymous user
  • neil3965's Avatar
  • Posts: 8
  • Karma: 0
HI there

Joomla 3.4.6 and AcyMailing Enterprise : 5.5.0

The link appears in the message area at the top of the Actions modal window, then the window closes within 3 seconds. But the background is blue, and there is nothing else in the Actions window. See attached screencap.
Attachments:
Please log in to post a reply

Mass Actions Export - csv link 3 years 8 months ago #105295

  • Alexandre
  • Alexandre's Avatar
  • Posts: 2462
  • Karma: 67
Hi,

Could you please give me a list of all the action you've done before having the pop up ?
Which filter did you use ?
On which button did you click since you were on the mass action page ?
This way we will try to reproduce the issue ;)
Please log in to post a reply

Mass Actions Export - csv link 3 years 8 months ago #105305

  • Anonymous user
  • neil3965's Avatar
  • Posts: 8
  • Karma: 0
Hi

I select several users in the Users List view using the checkboxes. Then click on Actions in the top menu bar. The Actions modal window opens.

Select Action -> Export, the table of custom fields and core fields appears. I tick the required fields (only the first four custom fields), and click Process.

The blue message area with the csv link appears in the modal window, which then closes within 3 seconds. If I manage to click on the link before it disappears, the csv file is downloaded OK and is as expected.
Please log in to post a reply

Mass Actions Export - csv link 3 years 8 months ago #105306

  • Tom
  • Tom's Avatar
  • Posts: 4581
  • Karma: 188
Sorry for the misunderstanding. I thought you were exporting from the mass actions.
So you can export from the mass action too to have the screen I sent you. But this won't allow you to select just some users like in the listing. There you will be able to select users thanks to the filters.

If you want to export just the users you selected in the user listing, you should directly use the export button in the top menu after selecting the users.

I have added in our todo list to check and fix the popup closing issue.
Please log in to post a reply

Mass Actions Export - csv link 3 years 8 months ago #105310

  • Anonymous user
  • neil3965's Avatar
  • Posts: 8
  • Karma: 0
Thank you! Your speedy response is much appreciated.
Please log in to post a reply
Time to create page: 0.193 seconds
Powered by Kunena Forum