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TOPIC: How to set up bounce handling?

How to set up bounce handling? 3 years 9 months ago #104283

  • Anonymous user
  • cmsdev's Avatar
  • Posts: 59
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I just purchased the enterprise version, but don't get it how to set up bounce handling.

I want to unsubscribe all bounces. All I did was Enable the Automatic Bounce Handling. But this did not unsubscribe the bounces.
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How to set up bounce handling? 3 years 9 months ago #104316

  • Alexandre
  • Alexandre's Avatar
  • Posts: 2462
  • Karma: 67
Hi,

Here is the documentation about it : www.acyba.com/acymailing/120-acymailing-bounce.html#connect
Feel free to take a look at it and let me know if you still have questions ;)
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How to set up bounce handling? 3 years 7 months ago #106864

  • Anonymous user
  • cmsdev's Avatar
  • Posts: 59
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I still cannot get it right. All I want to do is delete emails that are undeliverable.
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How to set up bounce handling? 3 years 7 months ago #106887

  • Alexandre
  • Alexandre's Avatar
  • Posts: 2462
  • Karma: 67
Hi,

Is the connection to your mailbox well defined ?
Is there any error when you manually click on the "Bounce Handling" button in the bounce configuration page ?
Is the Cron enabled on your website ?
Is the "Enable the Automatic Bounce Handling" set to Yes ?
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