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TOPIC: Can't receive testmail

Can't receive testmail 10 years 8 months ago #3024

  • Anonymous user
  • emily1's Avatar
  • Posts: 8
  • Karma: 0
Hi,

I have a problem with sending test newsletters to my e-mailadress.
The e-mailadress is set to mine, so that is good. I made a newsletter
and I want to send it to myself, as a test OR as a final newsletter
and I just don't receive neither of them.

Can anyone help please?
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Re: Can't receive testmail 10 years 8 months ago #3026

  • Anonymous user
  • robert's Avatar
  • Posts: 138
  • Karma: 15
Hi,

Can you send a test email from your configuration page ? (there is a button for that at the top). If yes, then it means that your mail confguration is good and it could be a false positive spam issue in which case you should check if you got your test emails in your spam folder. If no, then you should see some error messages which will help you correct the problem.
If your emails go to the spam folder you should read this:
www.acyba.com/en/support/documentation/108-acymailing-spam.html
The documentation of the configuration page is there:
www.acyba.com/support/documentation/55-a...-config.html#toolbar

Regards
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