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TOPIC: SMTP-Server with username that differs from send-mailaddress

SMTP-Server with username that differs from send-mailaddress 10 years 8 months ago #2972

  • Anonymous user
  • waupo's Avatar
  • Posts: 7
  • Karma: 0
Hi,

following problem with SMTP-send-methode (SSL, port 465, auth required).

My serviceprovider (easyname.eu) doesn't use the email-addres as username for the authentification. for example:
email-address: This email address is being protected from spambots. You need JavaScript enabled to view it.,
authentification-name for the mail-box: 2984mail89

When I try to send a mail from acymail, I get the following error:
The following From address failed: 2984mail89 and:
SMTP -> ERROR: MAIL not accepted from server: 501 <2984mail89>: sender address must contain a domain

I tried it with a different host, that uses the email-address as username. That worked.

Maybe acymail uses the auth-username as from-adress? Would it be solution to use the from-address, that we type in on the mail-configuration-tab?

Thx,
Harald
Last Edit: 10 years 8 months ago by Anonymous user.
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Re:SMTP-Server with username that differs from send-mailaddress 10 years 8 months ago #2973

  • Anonymous user
  • john's Avatar
  • Posts: 10494
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The bounce-back e-mail address is replaced by the smtp username if the bounce-back e-mail address field is empty, that's probably the error you have.
So you should write something in your bounce-back e-mail address field in the AcyMailing configuration and that should do the job to connect and send your e-mails properly.

bounce-back e-mail address : This email address is being protected from spambots. You need JavaScript enabled to view it.
smtp username : 2984mail89
Please have a look at our official documentation before posting a new message!

If you use AcyMailing, please post a rating and a review at the Joomla! Extensions Directory.
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Re:SMTP-Server with username that differs from send-mailaddress 10 years 8 months ago #2974

  • Anonymous user
  • waupo's Avatar
  • Posts: 7
  • Karma: 0
That's it!

Thx,
Harald
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