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TOPIC: German Umlaut

German Umlaut 10 years 8 months ago #2908

  • Anonymous user
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Hi John,

I have a problem with the german "umlaut" (äöüß)sending the mail as html.
Opening the mail in my ff it looks fine >> here

Under Configuration >> mail configuration >> I use Base 64 and UTF-8.

What shout I change?

Thank you for your support.

Th.

File Attachment:

File Name: Newsletter_Januar_2010___AG.zip
File Size: 40805
Last Edit: 10 years 8 months ago by Anonymous user.
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Re:German Umlaut 10 years 8 months ago #2909

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As it's working fine in your online version, then it's indeed probably an encoding issue.
Could you please give it a try using the encoding 8bit instead of base64?

I'm not sure about the right answer, we will have to test several possibilities and I will try to test it as well.
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Re:German Umlaut 10 years 8 months ago #2910

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You are really fast ... ;-)

I changed to 8-bit, but the same.

th.
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Re:German Umlaut 10 years 8 months ago #2911

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I saw that you have an attachment in your Newsletter.
Could you please try without the attachment? (I read something somewhere about such issue with the phpMailer library)

I tried it on my own test environments and the äöüß are displayed properly on GMail and on Outlook (I tested only these two mail services) with or without attachment and with 8bit or with base64.
Could you please send me a test of your Newsletter (to This email address is being protected from spambots. You need JavaScript enabled to view it.) so I may have a better look at the issue?
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Re:German Umlaut 10 years 8 months ago #2917

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Did you ge the mail?
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Re:German Umlaut 10 years 8 months ago #2918

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I got the e-mail but the umlaut were displayed properly so I think it's more a mail server compatibility.
You should use your local encoding format instead of utf-8, that will probably solve this sort of issue.

So you should use ISO-8859-? I think it's ISO-8859-1 for Germany.

What e-mail system are you using to receive your e-mails? (probably not Outlook, Gmail, Yahoo or Hotmail, isn't it?)
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Re:German Umlaut 10 years 8 months ago #2921

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Thank you, John.

So I changed to ISO-8859-1 for Germany. Thats better.
And you are right, I don´t use outlook for email, I work with postme


Thank you very much.
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