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TOPIC: 404 - Page Not Found Error

404 - Page Not Found Error 10 years 8 months ago #2247

  • Anonymous user
  • Mike C's Avatar
  • Posts: 7
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Ok...

Just installed the STARTER version on a fresh new site to test out.

From the front end... get 404 page error after clicking subscribe button.
get this page: www.mydomain.com/component/acymailing/

I've read all the posts on this forum related to this error and can't find a resolution.

A few things:

1. Site is configured for SEF's = YES
2. This component has YES for SEF's under configuration

Went through the documentation settings a few times and all looks ok as far as I can tell.

Also I did the SEND A TEST ... this worked, emailed me to the admin address for site.

Also can get to this url ok:
www.mydomain.com/index.php?option=com_acymailing
Last Edit: 10 years 8 months ago by Anonymous user.
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Re: 404 - Page Not Found Error 10 years 8 months ago #2248

  • Anonymous user
  • robert's Avatar
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Hi,

It's probably an incompatibility between acymailing and your SEF component.
What SEF component do you use ? In the configuration of this component, do you have some kind of option to deactivate it for some extension like there is in sh404SEF ? If so, you could do just that...

Regards,

Robert
With HikaShop, create your online Joomla shop easily.
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Re: 404 - Page Not Found Error 10 years 8 months ago #2249

  • Anonymous user
  • Mike C's Avatar
  • Posts: 7
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robert wrote:
Hi,

It's probably an incompatibility between acymailing and your SEF component.
What SEF component do you use ? In the configuration of this component, do you have some kind of option to deactivate it for some extension like there is in sh404SEF ? If so, you could do just that...

Regards,

Robert

Not sure I know where to find that out.

I should mention that I had already tried disabling SEF's both in the global site settings as well as this extension.

thanks
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Re:404 - Page Not Found Error 10 years 8 months ago #2250

  • Anonymous user
  • Mike C's Avatar
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OK... just tried something and it worked.

On global settings for site... I changed to:

NO - SEFS
NO - Add suffix to urls

Also changed to NO for SEF under the configuration for extension.

Is there something I can do to allow me to have these settings set to YES?

thanks
Last Edit: 10 years 8 months ago by Anonymous user.
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Re:404 - Page Not Found Error 10 years 8 months ago #2252

  • Anonymous user
  • john's Avatar
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Which SEF component are you using?

We apparently have an issue with JoomSEF but disabling the AcyMailing component in JoomSef enables you to keep the SEF on for all the rest of your extensions:
www.acyba.com/support/forum/2-bug-report...-subscribe.html#2224
Please have a look at our official documentation before posting a new message!

If you use AcyMailing, please post a rating and a review at the Joomla! Extensions Directory.
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Re:404 - Page Not Found Error 10 years 8 months ago #2254

  • Anonymous user
  • Mike C's Avatar
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john wrote:
Which SEF component are you using?

We apparently have an issue with JoomSEF but disabling the AcyMailing component in JoomSef enables you to keep the SEF on for all the rest of your extensions:
www.acyba.com/support/forum/2-bug-report...-subscribe.html#2224


Not exactly sure this is right...but I went and viewed the sef.php file in the /plugins/system folder

I believe its the... * Joomla! SEF Plugin


Let me know if this is right.

Also...

How do you disable the AcyMailing component?

thanks
Last Edit: 10 years 8 months ago by Anonymous user.
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Re:404 - Page Not Found Error 10 years 8 months ago #2255

  • Anonymous user
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AcyMailing is working properly with the default Joomla SEF plugin.
So it seems that you didn't install an extra component to handle the SEF on your website?

Could you please add the url of your website in your next post, that will be much easier for us to determine what could be the issue.
Please have a look at our official documentation before posting a new message!

If you use AcyMailing, please post a rating and a review at the Joomla! Extensions Directory.
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Re:404 - Page Not Found Error 10 years 8 months ago #2257

  • Anonymous user
  • Mike C's Avatar
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/

Nothing on site but this component.


keep in mind ... i have the settings OFF as noted above which allows it to work.
Last Edit: 10 years 8 months ago by Anonymous user.
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Re:404 - Page Not Found Error 10 years 8 months ago #2268

  • Anonymous user
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Would you mind to turn it ON so I can have a look at the issue?

[EDIT] My apologies for the previous message, you are indeed using our latest version.
Please have a look at our official documentation before posting a new message!

If you use AcyMailing, please post a rating and a review at the Joomla! Extensions Directory.
Last Edit: 10 years 8 months ago by Anonymous user.
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Re:404 - Page Not Found Error 10 years 8 months ago #2273

  • Anonymous user
  • Mike C's Avatar
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john wrote:
Would you mind to turn it ON so I can have a look at the issue?

[EDIT] My apologies for the previous message, you are indeed using our latest version.

John,

I have turned on the following:

Global settings for site:
SEF's = YES
Add suffixes = YES

Mailing Configuration
SEF's = YES

Thanks
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Re:404 - Page Not Found Error 10 years 8 months ago #2274

  • Anonymous user
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I think I know!

As you didn't publish any other article on your website, you can not see it but I think your entire SEF system does not work at all!
Try to publish some articles on your website to see if I'm right or not...

So maybe you simply forgot to rename your .htaccess file (from htaccess.txt to .htaccess) on your website to enable the SEF mode?
I don't think this is related to AcyMailing but as you only published the AcyMailing module, you only see this issue with our module.
Please have a look at our official documentation before posting a new message!

If you use AcyMailing, please post a rating and a review at the Joomla! Extensions Directory.
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Re:404 - Page Not Found Error 10 years 8 months ago #2275

  • Anonymous user
  • Mike C's Avatar
  • Posts: 7
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john wrote:
I think I know!

As you didn't publish any other article on your website, you can not see it but I think your entire SEF system does not work at all!
Try to publish some articles on your website to see if I'm right or not...

So maybe you simply forgot to rename your .htaccess file (from htaccess.txt to .htaccess) on your website to enable the SEF mode?
I don't think this is related to AcyMailing but as you only published the AcyMailing module, you only see this issue with our module.


Yes.... this worked!!!

Thanks for your help!
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