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TOPIC: configuration

configuration 10 years 8 months ago #2218

  • Anonymous user
  • carriegrubbs's Avatar
  • Posts: 26
  • Karma: 0
I am trying to configure acymailing for the first time. I keep getting the error, "cannot connect to smtp server and this long message...Warning: fsockopen() [function.fsockopen]: SSL operation failed with code 1. OpenSSL Error messages: error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol in /home/content/c/a/r/carriegrubbs/html/administrator/components/com_acymailing/inc/phpmailer/class.smtp.php on line 122

Warning: fsockopen() [function.fsockopen]: Failed to enable crypto in /home/content/c/a/r/carriegrubbs/html/administrator/components/com_acymailing/inc/phpmailer/class.smtp.php on line 122

Warning: fsockopen() [function.fsockopen]: unable to connect to ssl://relay-hosting.secureserver.net:25 (Unknown error) in /home/content/c/a/r/carriegrubbs/html/administrator/components/com_acymailing/inc/phpmailer/class.smtp.php on line 122
SMTP -> ERROR: Failed to connect to server: (0)

Could anyone give me a clue?
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Re: configuration 10 years 8 months ago #2220

  • Anonymous user
  • robert's Avatar
  • Posts: 138
  • Karma: 15
Hi,

You're trying to connect to a smtp server which doesn't support encryption with ssl encryption. Usually, ssl encryption is not on the port 25. This port is for non encrypted email sending. Following godaddy's knowledge base you need to connect to your server on port 25 with no encryption and no authentication. Please deactivate the "secure method" in your configuration and that should solve the problem:
www.acyba.com/support/documentation/55-a...ing-config.html#smtp

Regards,

Robert
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Re: configuration 10 years 8 months ago #2243

  • Anonymous user
  • carriegrubbs's Avatar
  • Posts: 26
  • Karma: 0
Thanks so much. That worked! I wish I had posted three hours sooner and not wasted my time. I'll be buying the paid version.
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