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TOPIC: Sms send 3 times for each number

Sms send 3 times for each number 3 years 8 months ago #107329

  • Anonymous user
  • Ayub's Avatar
  • Posts: 6
  • Karma: 0
Hi, I integrated Telerivet with Acysms, in the beginning it's run smoothly. But in this several days, I get trouble, each sms send 3 times for the same number with the same message.

I already ask this to Telerivet, and they said:

It looks like all of these messages were sent via the REST API in 3 separate requests. Whatever caused the duplicate messages is on the Acysms side, so Telerivet can't really do anything to help. We aren't familiar with Acysms. You could contact their support if it isn't clear why it sent duplicate SMS.

So, please fix this soon and thank you!
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Sms send 3 times for each number 3 years 8 months ago #107354

  • Alexandre
  • Alexandre's Avatar
  • Posts: 2462
  • Karma: 67
Hi,

Could you please send a test from the sender profile configuration page and let me know if the problem is also present ?
Are the SMS sent three times ?
Does AcySMS return an error ?
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Sms send 3 times for each number 3 years 8 months ago #107378

  • Anonymous user
  • Ayub's Avatar
  • Posts: 6
  • Karma: 0
Already test, it's sent only 1 time.

Status: Error sending SMS to +628121094XXXX, but sms still sent without problem.

Thank you.
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Sms send 3 times for each number 3 years 8 months ago #107383

  • Alexandre
  • Alexandre's Avatar
  • Posts: 2462
  • Karma: 67
Hi,

Please provide me with a FTP access to your website at This email address is being protected from spambots. You need JavaScript enabled to view it..
I'll make some modifications which will solve the problem ;)
Please don't forget to mention this thread URL in the email.
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Sms send 3 times for each number 3 years 8 months ago #107394

  • Anonymous user
  • Ayub's Avatar
  • Posts: 6
  • Karma: 0
Already send the FTP data to your email. Thank you.
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