I register users on my site through the front end as they normally would do, and they get added to the lists as planned, but:
1 - they are not enabled in acymailer
2 - they have a status of "Wait Confirmation"


If a user subscribes to the lists through the module - i.e. they are not users, then all goes well:
1 - They do correctly get a confirmation email
2 - They are automatically Enabled
3 - They have a status of "Subscribed"


How do I get them to be enabled and have a status of "Subscribed"?

Hello,

Registered users can get the status "pending confirmation" because you request a confirmation on your Joomla website and they didn't confirm their Joomla account.
So as soon as they will confirm their Joomla account, they also will be confirmed in AcyMailing.

The status in AcyMailing should follow the status in Joomla so if the user is not confirmed in Joomla then it's normal he's not confirmed in AcyMailing.

Just registered a user through the front end. User confirmed their account by clicking the link in the email.

The system then sent the user two emails as per the system config (AEC 0.14 + CB1.2.3).

Joomla Config / System / User Settings:
Allow User Reg - Yes
New Reg type - Registered
New User Acc Activation - No
Front end User Params - Show

CB / config / Registration:
Allow User Reg - same as global 'allow registration' site setting
Require Email Confirmation - Yes



In the CB User Manager in the backend, the user
- is assigned the correct group,
- is enabled,
- is confirmed,
- is approved.

In the Acymailer, the user
- is in the same group as per CB User Manager,
- is ticked to receive HTML
- is NOT enabled
- is Subscribed to both lists
- has a status of "WAIT CONFIRMATION"

I can give you admin access to my test site if you wish to have a look?

CB does not trigger AcyMailing when the user confirms his e-mail address.
Are you using our latest version of the CB plugin?
www.acyba.com/en/support/documentation/8...ailing-cbplugin.html

This plugin is required to synchronize CB and AcyMailing for this kind of action.
It's done automatically when you do it directly via Joomla but not via CB.

That was the problem. Didn't have the plugin installed or even downloaded for that matter!

Thanks John.

Pete

I think the documentation is misleading here. On www.acyba.com/en/support/documentation/1...n-regacymailing.html it says "For Community Builder users, please use the Community Builder Plugin OR the Synchronization plugin but not both at the same time!".

I think this may be the case if you have no confirmation/activation required to register users, but if you do (the vast majority of cases?) then I think it IS necessary to use the CB plugin instead.

Absolutely, you're right.
I'm gonna update our doc.